More Information This update is included in a new slipstream installation package of the Forefront Client Security client software. For more information about the slipstream installation package, click the following article number to view the article in the Microsoft Knowledge Base: Forefront Client Security deployment package 1.
For more information on this issue see the following article: Antimalware agent is removed after you apply Forefront Client Security March update when using install updates and shut down.
Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. The hotfix will start to download. The English version of this hotfix has the file attributes or later file attributes that are listed in the following table. When you view the file information, it is converted to local time.
Forefront Client Security, xbased versions. To work around symptom 1, log on to the Windows based computer by using an administrator account. To work around symptom 2, follow these steps: Important This section, method, or task contains steps that tell you how to modify the registry.
However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:.
Click Start , click Run , type regedit, and then click OK. Right-click the AM registry subkey, and then click Permissions. On the Owner tab, click Other Users or Groups. Click OK to exit the Permissions dialog box. Under the AM registry subkey that you located in step 2, right-click the ProductUpdateAvailable registry entry, and then click Modify.
In the Value data box, type 0, and then click OK. Note When the next Forefront Client Security client update becomes available, this problem will disappear because the update will reset the ProductUpdateAvailable registry entry to 0.
The current resolution is for users who want to resolve the status immediately. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:. Symptoms You experience the following symptoms when you are using Microsoft Forefront Client Security. Symptom 1 On a computer that is running Microsoft Windows Service Pack 4, the Anti-malware user interface cannot open when you log on to the computer by using a non-administrator account.
Symptom 2 In the notification area, the Forefront Client Security icon becomes orange to indicate that an issue has occurred.
Cause Cause 1 Symptom 1 occurs because of a permission issue that is specific to Windows Cause 2 Symptom 2 occurs because a registry value is not reset as expected after a successful upgrade. Cause 3 Symptom 3 occurs for one of the following reasons: Word sometimes deletes files when the temporary backup file cannot be accessed. Resolution Hotfix information A supported hotfix is available from Microsoft. Click Add to add the hotfix to the basket.
Near the search bar at the top, click the view basket link. Locate and then click the Download button. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions.
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