We have made it a point to let you have access to all the printer test page options as well. If you are able to print test page following those options, you have successfully ruled out the possibility of your printer having any sort of issues with your printing requirements.
If your printer cannot print a test page, it indicates that there is an issue with your printer or in the way it is set up. The first thing you should do is to check the connections of your printer and make sure the right type of drivers are installed. Some printers come installed with self-test menu options. If your printer does have a self-test menu make sure to read the manual in which you will find steps to perform a few diagnoses without needing to connect your printer to the computer.
Your printer manual will guide you on which buttons to click to run the printer test page. If you have a printer that can run self-test pages but fails to work with the printer test page from your Windows device, it means you have a software problem. The software issue can be caused due to corrupted files or faulty drivers that you have attached with the printer. If your printer is not printing properly due to non-compatibility with the driver you will have to lodge a complaint on the official website of your printer manufacturer.
Reinstall the drivers and software that are recommended by your printer vendor, this should solve any printing issues. Run a printer test page for confirmation, if the test page prints successfully it means that the problem with your printer is solved. However, if the printer cannot print a test page it means the printer is damaged, you will need to contact your printer manufacturer or get your printer services to fix the issue. After it is completed, the results will be displayed.
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